FAQ

How can I order your cards?

Browse the website, when you see something you like, click on the right button and add to the basket, once you have finished shopping, hit checkout and pay! it's as easy as ABC!

I would prefer the link to be another colour - can you change this?

I print everything myself, so do let me know if you would prefer a different coloured ink to the one seen on the website! If you don't see anything you like and you are looking for something in particular, do get in touch also!

What if I would like something personalised?

For all bespoke stationery, please email info@southlondonletterpress.co.uk

When will I received my stationery?

For stock items, once payment has been made, you should receive the goods within 3-5 days, (please call if the items are urgent) it may be possible if you local in the SW area of London, that I can drop items to your door.

For Bespoke stationery, this will take a little longer and will depend on workload.

Do you sell anything else besides cards?

Yes I do! Not everything will be on the website all the time as I'm constantly making and buying new goodies! For example, I have Notebooks, Postcards boxes, pencil boxes, pencil pots, Brass letter openers and brass bookmarks and more!.....Please just ask!

How much is postage?

Postage and packing in the UK is £3.95 for orders under £35 and £5.95 for orders over £35.
Orders over £75 will be £10
For overseas postage please get in touch
Paper can be heavy!

Do you have any gift boxes?

Gift boxes come with all bespoke orders of 20 cards or more, If you would like a gift box with you purchase of packs of cards they are charged at £3.50 per box. The cards look really special when given as a gift in a box!

What happens if my purchase arrives damaged?

All purchases are wrapped thoroughly with bubble wrap and either brown paper of biodegradable plastic envelope. If your package arrives in a damaged state, please take a photograph of it and send it to me and I will be in touch to sort the exchange and return.

What is your returns policy?

Packs of cards may be returned for exchange if damaged during delivery and other products may be exchanged. but in most cases, sadly, refunds cannot be given. Products to be returned within 14 days from delivery.

Do you run a workshop?

I would love to show you how to letterpress and will hopefully be setting up some local workshops soon - watch this space!

Do you attend local fairs and events?

Yes, I exhibit at many fairs and events around the country as well as locally in the SW London area, please check my events page for dates and venues - do pop by and say hello! I usually have loads of lovely stationery gifts that are not on the website and you will see everything in the flesh!

Do you do your bit for charity? 

CFA (Logo at bottom right of page)

 Where you see this logo it means that our business is a member of the elite Charity Fairs Association and we have passed strict vetting to be accepted. The CFA Shopping Emporium takes your shopping to the next level by supporting charities as you shop, therefore giving the experience that little extra sparkle round the edge. At the Emporium 10% of all your spend goes to the CFA Fund which in turn goes to all our CFA charities hence #Shoptogive  https://www.charityfairsassociation.co.uk/shop